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Account Login


Online bill pay portal closed for scheduled maintenance
The online payment portal for City of Tampa Utilities will be closed for scheduled maintenance starting Friday, August 12 at 5:30pm through Monday, August 15 at 6am.

Welcome to the City of Tampa's Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments and update account information.
To login, enter your City of Tampa Utilities Account Number or Email Address and Password in the fields below.

Please note:
Utility account numbers have changed to a new 7-digit format as of March 11, 2019.
You may still register with your 11-digit City of Tampa Utility account number.

When registering please do not input the leading zeros (0), the equal (=) sign and the number following the equal (=) sign.
(Example: 0111111-001=1 will be 111111-001).
For account registration Click Here (Please note, for security purposes the registration link may require a second click.)